Right to Cancel
Right to Cancel
The following right to cancel applies exclusively to consumers in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Business customers do not have a right to cancel.
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire fourteen days from the day,
– on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods,
– in the case of multiple goods ordered by you in one order and delivered separately, on which you, or a third party indicated by you, acquire physical possession of the last good,
– in the case of delivery of goods in multiple lots or pieces, on which you, or a third party indicated by you, acquire physical possession of the last lot or piece.
To exercise your right to cancel, you must inform us
WARCO SAFETY FLOORING LTD.
8 Blackstock Mews
N4 2BT London
Tel: 0117 205 0269
Email: info@warco-tiles.com
www.warco-tiles.com
of your decision to cancel this contract by a clear statement (for example, a letter sent by post or an email).
We also provide an electronic cancellation function on our website which allows you to cancel the contract directly online. The cancellation is carried out using a two-step process (“Cancel contract” and “Confirm cancellation”).
If you use the electronic cancellation function, we will confirm receipt of your cancellation without undue delay on a durable medium (for example, by email).
You may use the model cancellation form provided on our website, but this is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of Cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.
You must send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You must bear the direct cost of returning the goods. Where the goods cannot normally be returned by post, the return costs depend in particular on the nature, size, weight and distance of the return shipment.
Alternatively, you may request that we arrange collection of the goods. In this case, the costs of collection will be communicated to you in advance and must be borne by you.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.